Perform the Setup Page procedure using your computer.Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 of your printer.Perform the following procedure to find a solution for your print quality issue. This Web site helps you to identify and troubleshoot your print quality issue.īefore starting to troubleshoot your issue, check the printer control panel to see if it displays any messages Technical support -HP Color LaserJet 4610 Print Quality Troubleshooting Tool Home page Ink cartridges installed incorrectly or missing.Print Quality Troubleshooting Tool - Home page summary of site-wide JavaScript functionalityīusiness support center > technical support -HP Color LaserJet 4610 > print quality troubleshooting tool.The printer test page may not print if it is having a mechanical problem. The ink cartridges need to be clear of anything blocking their path, such as dried ink or paper jams. It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality. This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. You can find Printhead Cleaning Cycles in the printer's menu settings or under 'Devices and Settings' on your PC.

When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads.

You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. Using the Printhead Cleaning Cycle, clean the printheads.

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